How we collect, use, and protect your personal information.
Privacy Policy
Depfin Finance is committed to protecting your privacy. This policy explains how we collect, use, store, and disclose your personal information when you use our website and loan services in South Africa.
1. Information we collect
We may collect information you provide when applying for a loan or contacting us, including name, contact details, ID number, income and employment details, and financial information. We may also collect usage data when you visit our website, in line with applicable law.
2. How we use your information
We use your information to assess loan applications, communicate with you, provide our services, comply with legal and regulatory obligations, and improve our services. We do not sell your personal information to third parties for marketing.
3. Sharing and disclosure
We may share your information with credit bureaus, regulators, and service providers who assist us in operating our business, under strict confidentiality. We may also disclose information where required by law or to protect our rights.
4. Security and retention
We take reasonable steps to keep your personal information secure and retain it only for as long as necessary for the purposes described in this policy or as required by law.
5. Your rights and contact
You may have rights to access, correct, or object to the processing of your personal information under South African data protection law. For any privacy-related questions or requests, please contact us via our contact page.